COVID-19 Policies
- Due to COVID-19 guidelines we are not accepting walk-ins of any kind at this time. Please schedule a skincare or shopping appointment before arriving to the studio.
- Please wait in your vehicle until your scheduled appointment time.
- Your temperature will be taken upon arrival. (must be under 99F)
- You must sanitize your hands upon arrival.
- All client’s must be wearing a face mask or cloth covering.
- No guests may accompany you at this time.
- If you have traveled outside of TN less than 14 days prior to your appointment we kindly ask you to reschedule.
- If you have been tested for COVID-19 within 2 weeks of your appointment date you must make your aesthetician aware.
- Refusal of any of the above policies will result in the refusal of service.
Cancellation + Late Policy
- Appointments cancelled or rescheduled with less than 48 hours notice of your scheduled appointment time are subject to a $50 cancellation fee.
- No show appointments are subject to pay the full service price of the missed appointment.
- If you are at all late to your appointment you may receive a shortened or modified appointment.
- We understand emergencies happen & will always do our best to accommodate you.
Refund + Exchange Policy
- All services are non-refundable and non-transferable.
- All retail purchased is non-refundable and non-transferable.
- All gift certificates are non-refundable and non-transferable.
- If there is ever an issue with any retail purchase please do not hesitate to contact us.